Last Updated: Jan 7, 2025
At CrivCottage Supplies, we use cookies and similar technologies to enhance your experience on our website (oakridgesupplies.store), mobile app, and related services (collectively, the “Platform”). This Cookies Policy explains what cookies are, how we use them, and how you can manage your preferences. By using the Platform, you consent to our use of cookies as described below. For more details on how we handle your personal information, see our Privacy Policy (#).
1. What Are Cookies and Similar Technologies?
Cookies are small text files stored on your device (e.g., computer, smartphone, or tablet) when you visit a website or app. They help us recognize your device, remember your preferences, and improve Platform functionality. We also use similar technologies, such as:
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Web Beacons/Pixels: Tiny images embedded in webpages or emails to track interactions.
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Local Storage: Data stored in your browser to save settings or cache content.
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Device Identifiers: Unique IDs from your device or app to enable personalized features.
These technologies collectively help us provide a seamless, personalized, and secure shopping experience.
2. Types of Cookies We Use
We use different types of cookies to support various functions on the Platform. Below are the categories and their purposes:
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Essential Cookies:
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Purpose: Necessary for the Platform to function properly, such as enabling navigation, maintaining your login session, managing your shopping cart, and processing payments.
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Examples: Cookies that store your account authentication, cart contents, or checkout progress.
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Duration: Typically session-based (expire when you close your browser) or short-term (up to 30 days).
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Control: These cookies cannot be disabled, as they are critical to core Platform features.
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Performance Cookies:
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Purpose: Collect anonymized data about how you use the Platform (e.g., pages visited, time spent, errors encountered) to improve performance, optimize design, and enhance user experience.
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Examples: Cookies that track page load times or identify broken links for our analytics team.
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Duration: Varies from session-based to persistent (up to 2 years).
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Control: You can opt out via our Cookie Settings tool or browser settings.
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Functional Cookies:
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Purpose: Enable enhanced features, such as remembering your preferences (e.g., language, region, or saved items), delivering personalized content, or supporting features like live chat or voice-activated search.
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Examples: Cookies that save your delivery address for faster checkout or recall your product filters.
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Duration: Persistent, typically up to 1 year.
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Control: You can opt out via our Cookie Settings tool or browser settings.
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Advertising Cookies:
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Purpose: Deliver targeted ads on the Platform or third-party sites based on your interests, track ad performance, and measure the effectiveness of marketing campaigns. These may be set by us or third-party advertising partners.
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Examples: Cookies that show you ads for products you viewed or related items, or track clicks on CrivCottage Supplies promotions.
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Duration: Persistent, typically up to 13 months.
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Control: You can opt out via our Cookie Settings tool, browser settings, or industry opt-out tools like the Digital Advertising Alliance (aboutads.info).
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Third-Party Cookies:
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Purpose: Set by third-party services (e.g., payment processors, social media, analytics providers) to enable features like secure transactions, social sharing, or marketplace functionality for third-party sellers.
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Examples: Cookies from payment gateways to process your order or social media plugins to share product reviews.
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Duration: Varies by provider, typically up to 2 years.
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Control: You can manage these via our Cookie Settings tool, browser settings, or the third party’s privacy settings.
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3. Why We Use Cookies
We use cookies to:
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Enable Core Functionality: Ensure you can browse, search, add items to your cart, and complete purchases securely.
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Personalize Your Experience: Tailor product recommendations, search results, and promotions based on your browsing history, preferences, or CrivCottage Supplies Membership status.
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Support Marketplace Operations: Facilitate interactions between buyers and third-party sellers, such as tracking order statuses or seller performance.
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Improve the Platform: Analyze usage trends to optimize site speed, fix bugs, and enhance features like AI-driven chatbots or real-time inventory updates.
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Deliver Relevant Ads: Show you ads for products you’re likely to love, both on our Platform and on partner sites, while respecting your privacy preferences.
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Enhance Security: Detect and prevent fraud, such as identifying suspicious login attempts or protecting your account.
4. Your Cookie Choices
You have control over how cookies are used on the Platform:
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Cookie Settings Tool: Access our Cookie Settings tool on the Platform to customize your preferences for performance, functional, and advertising cookies. Essential cookies cannot be disabled.
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Browser Settings: Configure your browser to block or delete cookies, or enable “Do Not Track” signals. Note that blocking essential cookies may prevent you from using core Platform features like checkout or account access.
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Third-Party Opt-Outs: Opt out of targeted advertising through industry programs like:
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Digital Advertising Alliance (DAA): aboutads.info
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Network Advertising Initiative (NAI): optout.networkadvertising.org
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Device Settings: Disable tracking features like location services or ad identifiers on your mobile device to limit certain data collection.
Instructions for managing cookies in popular browsers:
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Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data
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Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
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Safari: Preferences > Privacy > Cookies and Website Data
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Microsoft Edge: Settings > Cookies and Site Permissions > Manage and Delete Cookies
5. Third-Party Cookies and Services
Some cookies are set by third parties to support Platform features or advertising. Common third-party providers include:
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Analytics: Google Analytics to track usage trends (anonymized data).
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Payment Processors: Stripe or PayPal to secure transactions.
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Advertising Networks: Google Ads or Meta to deliver targeted ads.
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Social Media: Facebook or Twitter for sharing products or logging in via social accounts.
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Marketplace Tools: Third-party seller platforms to manage inventory or shipping.
These providers have their own privacy and cookie policies, which we encourage you to review. We ensure third parties comply with our privacy standards and applicable laws, such as GDPR or CCPA.
6. Cookies and International Users
CrivCottage Supplies operates globally, and cookies may be processed or stored in the United States or other countries. For users in the EU, UK, or other regions with strict data protection laws, we use safeguards like Standard Contractual Clauses to ensure compliance. If you’re in the EU/UK, you can manage cookie consent per GDPR requirements via our Cookie Settings tool.
7. Updates to This Cookies Policy
We may update this Cookies Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on the Platform, and significant changes will be communicated via email or account notification. Terrestrial: The policy reflects a commitment to clarity, transparency, and user control, ensuring compliance with privacy laws while maintaining a customer-friendly approach. If you have questions or need further clarification, please contact us.
8. Contact Us
For questions about our use of cookies or to manage your preferences, contact CrivCottage Supplies:
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Email: privacy@oakridgesupplies.store
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Address: CrivCottage Supplies Privacy Office, 1102 17th Ave S, Nashville, TN 37212, USA
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Live Chat: Available on our website
For EU/UK residents, contact our Data Protection Officer at dpo@oakridgesupplies.store.